PhasorUGW-Pro — Privacy & Data Use Policy
Scope & Purpose
This document explains what we collect, why we collect it, and how you can control your information when using phasorugw-pro.
We collect limited personal and technical data to operate our services, protect accounts, and improve the product. We do not sell personal data to third parties.
Data We Collect
- Account data: name, email, organization (only if provided).
- Usage data: anonymized logs, feature usage, session timestamps.
- Technical data: IP address, browser type, device identifiers.
- Optional data: profile picture, support messages (if you provide them).
Why We Collect It
- To deliver and maintain core services (authentication, storage, feature access).
- To secure the platform and detect abuse or fraud.
- To diagnose problems and improve performance.
- To provide support and communicate important updates when you opt in.
Legal Basis & Retention
Where applicable we rely on the following lawful bases for processing:
- Consent: for newsletters and optional features.
- Contractual necessity: to provide services you request.
- Legitimate interests: platform security, analytics (balanced with privacy).
Retention windows: transactional and account data are kept while your account is active + up to 24 months after deactivation unless longer retention is required by law.
Cookies & Tracking
We use essential cookies to run the site and optional cookies for analytics. You can manage preferences via your browser or in-site controls. Third-party embeds (e.g., maps) may set their own cookies.
Your Rights
You may, where applicable:
- Request access to the personal data we hold about you.
- Ask for correction or deletion of your data.
- Request restriction or object to processing.
- Request data portability in a common machine-readable format.
Security
We operate industry-standard safeguards including encrypted transport (TLS), strict access controls, and routine security reviews. While we strive to protect data, no system is invulnerable — please protect your credentials and report suspicious activity immediately.
Third Parties & Transfers
We only share data with trusted processors who act on our behalf (hosting, analytics, payment processors). Any transfer outside your jurisdiction is safeguarded via appropriate contractual terms and technical measures.
Contact & Requests
If you have privacy questions or want to exercise your rights, contact our privacy team:
Please allow up to 30 days for a response to data access or deletion requests.
Changes to This Policy
We may update this policy occasionally. When changes are material, we will provide clearer notice (email or site banner) and an updated effective date.